Cookie Policy

On each of our service sites, we collect certain information using cookies and similar technologies (pixels, tags, beacons, scripts, etc.) in order to enhance customer convenience, improve the usability of our site and services, and provide appropriate information.

Cookies are small text files that are stored in the browser or hard disk of a PC or mobile device when a web page or application is accessed. They are a necessary technology for smooth use of this site, by storing customer settings and reducing the need for customers to enter duplicate information.

They are also used to optimize the operation of our site by analyzing your behaviour on the site and, with your consent, to send you promotions, item recommendations and advertising that are tailored to your preferences.

Cookies are sent directly from our site as well as from third parties who place cookies on our site, and they collect data for analysis and other purposes.

If you do not want to allow the use of cookies, you can always set your browser to reject them, however this may prevent you from using some of our services.

The types of cookies we use

Essential Cookies
These cookies are essential for basic functions such as temporarily recording input information and maintaining logged-in status, as well as for enabling you to move around our site and use all of its functions optimally. Therefore, you cannot refuse the use of these cookies.
Analytical Cookies
These cookies are used to analyze how you use our site (access status, browsing history, service usage history, traffic, etc.). These cookies help us to improve the operation of our site by making it easier for you to find what you are looking for and by reducing page loading times.
Marketing Cookies
Based on the browsing information we collect from you (including information that uniquely identifies your browser and terminal device), we use these cookies to build a profile of your interests and deliver advertising tailored to your interests. We may share information with third parties for this purpose.

Essential Cookies

Cookie name Domain Expiration date Uses
exLang .fromjapan.co.jp 48 hours To send to the FROM JAPAN system and have it reflected on the website
lang .fromjapan.co.jp 48 hours
crcd .fromjapan.co.jp 48 hours
history .fromjapan.co.jp 30 days
history_usa .fromjapan.co.jp 30 days
fjpopup .fromjapan.co.jp 30 days Data transmission of FJ Pop-up! system users
virgin_access_request_uri .fromjapan.co.jp 30 days To send to the FROM JAPAN system and have it reflected on the website
current_service_url .fromjapan.co.jp 30 days
PHPSESSID .fromjapan.co.jp Sessions
gtmId .fromjapan.co.jp Sessions
dataLayer .fromjapan.co.jp Sessions
onemap_sess .fromjapan.co.jp Sessions
XSRF-TOKEN .fromjapan.co.jp 2 hours
anonymous_cookie .fromjapan.co.jp 400 days Sent when you enter keywords and search
jp_chatplus_ctoken app.chatplus.jp 400 days Data transmission when using chatbot (ChatPlus)
jp_chatplus_vtoken .fromjapan.co.jp 400 days
_GRECAPTCHA www.google.com 180 days Reference
__cf_bm .static.mercdn.net / .u-mercari-images.mercdn.net 30 minutes Data transmission when displaying Mercari items

Analytical Cookies

Cookie name Domain Expiration date Uses
Hm_lpvt_83f286c19348c7654b7a790d5affee1d / Hm_lvt_83f286c19348c7654b7a790d5affee1d .fromjapan.co.jp Sessions Analysis
MR .c.bing.com 7 days
MUID .bing.com 390 days
SRM_B .c.bing.com 390 days
HMACCOUNT .fromjapan.co.jp Sessions
_fbp / _fbc .fromjapan.co.jp 120 days
_gid .fromjapan.co.jp 24 hours
_ga_3C3LE3KJG2 /_ga_4263RYMXGD / _ga_ETD360G96B / _ga_XWNQ5J4WCN .fromjapan.co.jp 2 years
_ga_9PNREH7N50 .karte.io 2 years
_dc_gtm_UA-12088460-1 .fromjapan.co.jp 24 hours
_ga .fromjapan.co.jp 2 years
AEC .google.com 162 days
ar_debug .www.google-analytics.com 30 days
krt-lv-ss / krt.vis / krt_rewrite_uid / krt.__ktid / krtssid / rt_storage_writable / rt_user_id / wcl_proc .karte.io 2 years
ANONCHK / SM .c.clarity.ms 24 hours
MUID .clarity.ms 390 days
CLID www.clarity.ms 365 days
_clck .fromjapan.co.jp 365 days
_clsk .fromjapan.co.jp 24 hours
NID .google.com 183 days
COMPASS / S .docs.google.com 1 hour

Marketing Cookies

Cookie name Domain Expiration date Uses
_gcl_au .fromjapan.co.jp 90 days Reference
__Secure-1PAPISID / __Secure-1PSID / __Secure-1PSIDCC / __Secure-1PSIDTS / __Secure-3PAPISID / __Secure-3PSID / __Secure-3PSIDCC / __Secure-3PSIDTS .google.com 13 months
NID .google.com 183 days Use on YouTube video listing page
YSC .youtube.com Sessions
VISITOR_PRIVACY_METADATA / VISITOR_INFO1_LIVE .youtube.com 180 days
script_flag / url_flag .fromjapan.co.jp 305 days To display ChiChat only to users viewing pages in Traditional Chinese
pgmodal2 .fromjapan.co.jp Sessions
fr / ar_debug / b_user / c_user / datr / dpr / presence / ps_l / ps_n / sb / wd / xs .facebook.com 90 days To optimize ad display on Facebook/Instagram
SSID / SID / SAPISID / HSID / APISID .google.com 710 days To optimize ad display on Google
SIDCC .google.com 90 days
_dd_s www.fromjapan.co.jp A few seconds To optimize the display of the KARTE solution
_rdt_uuid .fromjapan.co.jp 89 days To optimize ad displays on Reddit
rmStoreGateway .fromjapan.co.jp 30 days Sent when you view the site via Rakuten Advertising